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IT facilities

Alliance Manchester Business School has its own IT facilities for students comprising a number of clusters of networked PCs. In the AMBS East Building there are several clusters available for undergraduate students’ use (C9 - 20 seats, C12 - 24 seats and C13 - 20 seats), there is also a dedicated lab of 24 PCs for ITMB students in C10.

If there is an occasion where any of the C floor clusters are locked then please let reception or the staff in the Undergraduate Office know and they can open them for you.

The School is also connected to the University of Manchester network and through the Joint Academic Network (JANET) to the outside world. All computer clusters are configured in the same way and provide access to services offered by Schools, Faculties and central service providers such as University IT Services and the John Rylands University Library.

There is a wide variety of software and services available including: word processing, spreadsheets, graphics, e-mail and specialised applications.

The computer clusters in Alliance MBS are working environments and you are expected to behave with proper respect for the equipment and staff and students working in the cluster.

Food and drink are not permitted in any computer cluster.

Please refer to the Crucial Guide for regulations relating to the misuse of Computing Facilities (General Regulations XIV and XV) and Software Copyright (Ordinance XIV).

Support for Alliance MBS Undergraduate IT Facilities - Service desk @ manchester

There are 2 physical locations where you can visit the Servicedesk.

  • The Main University of Manchester Library, at the top of the escalator in the Blue 1 area
  • The Joule Library in the Sackville St Building

There are a number of ways in which you can contact IT-servicedesk @ Manchester

However you submit your problem it will be assigned to the relevant team to be resolved.

Printing in Alliance MBS East

There is a printer in the Computer Clusters C9, C12, & C13 available for use by all Alliance MBS Undergraduate Students. The printers in C9 and C12 can only print in Black& White, (Mono), but can perform double-sided printing, (Duplex). The printer in C13 is a Colour printer, but can also be used for Black & White printing, and is also capable of double sided, (Duplex) printing.

To print to these printers you will need to have sufficient funds in your Printing Account. More information on University printing can be found at 

http://www.itservices.manchester.ac.uk/students/printing/

Always check your Print Account balance before you send a job to print which you can do through ePayments which is accessible from the Student Portal, or you can go to https://printstatus.its.manchester.ac.uk/   Your remaining balance will also be displayed on the printer when you have collected your print job.

Alliance MBS allocates £10 print credit to every Alliance MBS undergraduate student at the start of each year. Should you need to, you can add funds to your account by either paying cash at one of the "Robots" in University Place, the Precinct Library or the John Rylands Library, or using the Online service, ePayments, (accessible through the Student Portal).

Colour printing is also available in the aforementioned Libraries and some other computer clusters.

Other University IT facilities

Students at the University of Manchester enjoy access to a wide range of high quality IS services provided across campus. Within Humanities itself there are in excess of 500 computers located within Faculty buildings available for student use complementing the 1000+ seats provided by the University in public clusters – including a public cluster at Owens Park.

All cluster computers are configured in the same way and provide access to services offered by schools, faculties and central service providers such as Humanities ICT Office (http://ict.humanities.manchester.ac.uk/), IT Services (http://www.itservices.manchester.ac.uk) and the University Library (http://www.library.manchester.ac.uk/). These include printing, scanning and copying and access to a wide range of general use and course specific software on the Windows 7 operating system.

In addition to cluster computers wireless networking is being installed across campus enabling students with wireless equipped laptops to access IS services on campus. Full details of the services offered, including a list of available locations, can be found at http://www.itservices.manchester.ac.uk/wireless/.

Help and advice is available from our Service Desk which can be contacted by phone, via the web, email or in person. Physical Service desk support is available at the University Library and the Joule Library. Details of opening hours and other contact details can be found at http://www.itservices.manchester.ac.uk/contacts/. Telephone support is available 24 hours a day throughout the year.