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Online Undergraduate Handbook

Feedback and course evaluation

Feedback

What is feedback?

Feedback is developmental and should enable you to enhance your knowledge and understanding, personal qualities and intellectual, transferable and practical skills. At Alliance Manchester Business School, feedback is given in a variety of ways and aids your progression on specific course units as well as towards your overall degree.

Feedback given to you during your programme should help you understand how well you are working towards the intended learning outcomes of both your course unit and overall degree, the marks or grades you have been given and how your performance might be improved in the future.

Academic staff aim to provide feedback which is:

  • Prompt;
  • Individual;
  • Constructive;
  • Related to progression;
  • Related to the learning outcomes of the course unit.

Throughout the course of your studies, feedback is given in a variety of ways including:

  • Informal advice and discussion during a lecture, seminar, workshop or lab. You will always receive immediate feedback on any contribution you make to discussions so make sure you participate fully
  • Online exercises and quizzes delivered through the course Blackboard space
  • Responses to your emails and questions from a member of staff, including feedback provided to a group via an online discussion forum
  • Specific course related feedback sessions
  • Written and/or verbal comments on assessed or non assessed coursework
  • Written and/or verbal comments after you have given a group or individual
  • presentation
  • Generic feedback posted on Blackboard regarding overall examination performance
  • Group and individual discussions/meetings with your Academic Advisor
  • Discussions and meetings with your Programme Director

What if I want more feedback?

Opportunities will be provided for you to discuss feedback in person with your course coordinator, details of which are included in the full course description which you can access via Blackboard. All academic staff have office hours so if you need to see someone, check when these are and sign up to a slot.

How can I receive feedback on examinations?

Students often ask for feedback on their examination performance. Given the number of students taking Alliance MBS courses it is not possible for all staff to provide this on an individual basis. Therefore, Course Co-ordinators are asked to provide a form of generic feedback on the overall examination performance via the course's Blackboard space. This normally takes the form of "the best answers included the following "the worst answers" etc. Individual feedback on an examination may be provided by a course coordinator on request. If a student would like to pursue this then in the first instance they can request to see their examination script via the Assessment and Student Support Centre (without charge). Students should bear in mind that any comments on an examination script are predominantly part of the marking process and are not therefore not extensive.

  • Complete the Request to View Exam Script form and submit this to the Undergraduate Office, D20 Alliance MBS East or by email to studentsupport.ambs@manchester.ac.uk
  • You will be given an appointment for a viewing session (normally 15 minutes)
  • Please bring your student ID card with you on the day of the script viewing and paper/pen should you wish to make notes

It is important to note that not all scripts will be available to view once results are released as some scripts may be in the possession of the external examiner.

What will you find on your examination script?

An indication that all questions have been marked by a tick or a short sentence; where marks have been earned and the overall marks awarded. Any comments on the script are predominantly part of the marking process and are not extensive in the way that feedback is provided on coursework.

What won’t you find on your examination script?

You should not expect to find detailed written comments on an examination script as you would for coursework; commentary on performance is provided in the generic feedback to all students.

Please note that there will not be the opportunity to discuss your performance at the viewing of your exam script. There is the opportunity, within reason, for a student to seek clarification and further feedback from the lecturer for the course however students are reminded that there can be no appeals concerning matters of academic judgement.

We want your feedback too!

Alliance MBS attaches considerable importance to student feedback on courses and on degree programmes as a whole. Programmes and courses are continuously reviewed and developed, and many changes have arisen from feedback given by participants. Throughout your study your comments and criticisms will be welcomed, and wherever possible acted upon. Each Course Unit Co-ordinator will inform you about the mode of feedback for his/her course.

Towards the end of each semester students will be requested to complete a questionnaire to comment on the quality of teaching and learning and how you think the course might be improved. These questionnaires are processed and analysed with statistical and narrative feedback conveyed to Course Unit Coordinators and other staff involved in teaching and overseeing the courses for reflection and the development of guidelines for improvements. Significant issues arising from course questionnaires are reported to appropriate committees within Alliance MBS.

University policy on feedback to undergraduate and postgraduate taught students