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Online Undergraduate Handbook

Student Support and Guidance

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The Student Support and Guidance Team (SSG) offers advice, guidance and support on any issues that may affect your ability to study and can also signpost you to other support services within the University.  The arrangements for the School's examinations and other forms of assessment are also handled by staff in the team.

Support and advice is most commonly given on:


The SSG is based in Alliance Manchester Business School, room 2.091.  The office is open to students to either drop in or by appointment, Monday to Friday between 10am - 4pm.

Staff and contact details

The email address is:

The staff of the SSG are:

Rashida Timol, Student Support and Guidance Manager

Tel: 0161.306.3453

Kaz Naseem, Senior Student Support Officer

Tel: 0161.306.8989

Nula Mathers, Student Support Officer / School Disability Co-ordinator 

Tel: 0161.275.7377

For DASS-related enquiries please email 

TBC, Senior Student Support Officer (Academic Advising)


Tel: 0161.306.1331

Gary Halliwell, Student Support Assistant

Tel: 0161.275.0757





Statement on confidentiality

Students can be seen in private and any personal problems that are affecting your studies will be treated in the strictest of confidence.  However, the purpose of this office is to help you keep on track with your studies and to assist you to make a success of your time as a student.  As such we do not feel it would be in your interests to provide a strictly confidential service and you should be aware that we will share some details of our discussion with other staff involved in the interest of best supporting you.  This might be academic staff, the disability support office or the counselling service but would not normally include anyone from outside the University.  If you would be uncomfortable with this kind of disclosure then you may feel that you would be better being referred to a support agency within the University which maintains a strictly confidential service such as Occupational Health, Counselling or Academic Advisement.